Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Carlsberg Digital Hub
  1. Carlsberg Digital Hub
  2. Malty Support

Malty Support

You can raise a Malty request from the options provided.

  • Access Request

    Please choose this category if you need access to any platform or application available on the Design System, Confluence or JIRA.

  • Bug

    Issues with a Component and/or Feature? Please tell us what are the problems that you're experiencing.

  • New Request

    Submit your new component and/or feature request here.

  • Improvement

    Improvement requests can be submitted here.

  • Change Request

    This type is intended for small changes to an existing Component and/or functionality.

  • Other

    Other requests that do not fit any of the previous options.

Powered by Jira Service Management
{"xsrfToken":"d9348b548c592d484fc4e97308fc2a73dae04938_lout","branding":{"id":"24","key":"dss","name":"Malty Support","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/12","theme":{"headerBGColor":"#66848d","headerLinkColor":"#ffffff","headerLinkHoverColor":"#4d646b","headerLinkHoverBGColor":"#4d646b","headerBadgeColor":"#4d646b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1544d0ba-d6be-4445-b28e-a2904a174e9f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NTI3YjFkNy02NGZhLTQ1N2QtYTc3NS0yYTQ5MjEzNGY5OTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1NDRkMGJhLWQ2YmUtNDQ0NS1iMjhlLWEyOTA0YTE3NGU5ZiI6WyJyZWFkIl19LCJleHAiOjE3NjU4MDAzMzAsIm5iZiI6MTc2NTc5OTczMH0.-8NI8VFLxAnda6hPVZhlnA-nqj2eSmDELjjtaHKqUjQ&client=4527b1d7-64fa-457d-a775-2a492134f993&mode=fit","logoId":"1544d0ba-d6be-4445-b28e-a2904a174e9f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Carlsberg Digital Hub","sharedPortalName":"Carlsberg Digital Hub","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Carlsberg Digital Hub","sharedPortalName":"Carlsberg Digital Hub","localeDisplayName":"English (United States)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#33534b","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"24","key":"dss","projectId":10236,"serviceDeskId":24,"name":"Malty Support","description":"<p>You can raise a Malty request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","reqTypes":[{"id":"10857","name":"Access Request","descriptionHtml":"<p>When requesting for access, here's what you need access to...</p>\n<ul class=\"alternate\" type=\"square\">\n <li><b>Designer</b>, you'll need access to Figma and Confluence.</li>\n <li><b>Front-end developer</b>, you'll need access to GitHub, Bit.dev, and Confluence.</li>\n <li><b>Back-end Developer</b>, you'll just need Confluence.</li>\n <li><b>Business person</b>, you'll just need Confluence.</li>\n</ul>","callToAction":"Access Request","introHtml":"<p>Please choose this category if you need access to any platform or application available on the Design System, Confluence or JIRA.</p>","icon":10321,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[24],"key":""},{"id":"10862","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Issues with a Component and/or Feature? Please tell us what are the problems that you're experiencing.</p>","icon":10303,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[24],"key":""},{"id":"10859","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"<p>This type is intended for small changes to an existing Component and/or functionality.</p>","icon":10311,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[24],"key":""},{"id":"10858","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"<p>Improvement requests can be submitted here.</p>","icon":10310,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[24],"key":""},{"id":"10860","name":"New Request","descriptionHtml":"","callToAction":"New Request","introHtml":"<p>Submit your new component and/or feature request here.</p>","icon":10315,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[24],"key":""},{"id":"10861","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Other requests that do not fit any of the previous options.</p>","icon":10300,"iconUrl":"https://carlsberggbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[24],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[10857,10862,10860,10858,10859,10861]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NTI3YjFkNy02NGZhLTQ1N2QtYTc3NS0yYTQ5MjEzNGY5OTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU4MDA5MzAsIm5iZiI6MTc2NTc5OTczMCwiYW5vbklkIjoiYW5vbi11c2VyIn0.URWkWaJ0Dso9702_ZX2ZjHKnxf6T3TGHY0M6_27WnsU","targetCollection":"upload-project-10236","endpointUrl":"https://api.media.atlassian.com","clientId":"4527b1d7-64fa-457d-a775-2a492134f993","tokenDurationInMins":20}},"sharedPortal":{"name":"Carlsberg Digital Hub","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://carlsberggbs.atlassian.net/wiki","kbLinkDomainURLs":["https://carlsberggbs.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=carlsberggbs","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d9348b548c592d484fc4e97308fc2a73dae04938_lout","baseUrl":"https://carlsberggbs.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://carlsberggbs.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4527b1d7-64fa-457d-a775-2a492134f993","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1ba650be89a94d12929bfea6462a96e8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://carlsberggbs.atlassian.net","edition":"standard","requestIntroEnabled":true,"anonymousEnabled":true}